Return & Refund Policy

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Returns

We accept returns within 30 days of the original purchase date.

Returned products must be unused, in their original packaging, and in resalable condition. All returns will be inspected upon receipt before a refund is issued.

Customers are responsible for return shipping costs unless the product was defective, damaged, or the wrong product was shipped.

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Non-Returnable Products

Custom, special-order, or specially configured products may not be eligible for return.

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How to Request a Return

To request a return, please contact Zedqo through our Contact Us page and provide your order number and the reason for the return.

We will provide return instructions after reviewing your request.

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Refunds

Once the returned product has been received and inspected, we will notify you whether the return has been approved. Approved refunds will be issued to the original payment method.

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Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact us as soon as possible. We will work with you to resolve the issue and, when applicable, provide a replacement or refund.