Payment Policy
Last Updated: August 31, 2026
This Payment Policy explains the payment terms and conditions that apply to purchases made through the Zedqo website.
By placing an order through our website, you agree to the terms described in this Payment Policy.
1. Accepted Payment Methods
Zedqo accepts the following payment methods through our online checkout:
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Major credit and debit cards, including Visa, Mastercard, American Express, China UnionPay, and JCB.
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Apple Pay.
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Google Pay.
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PayPal.
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Pay Later options available through PayPal.
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Venmo.
Available payment methods may vary depending on the customer's location, device, eligibility, order, and other conditions determined by the applicable payment provider.
The payment methods available for a particular order will be displayed during checkout.
Zedqo reserves the right to add, remove, or modify available payment methods at any time.
2. Payment Authorization
When you place an order, you authorize Zedqo and its authorized payment processing providers to process the payment for the total amount shown at checkout.
The total amount may include:
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Product price.
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Applicable shipping charges.
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Applicable sales taxes.
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Any other charges clearly disclosed before you complete your purchase.
Payment must be successfully authorized before an order can be processed.
If payment cannot be authorized or completed, the order may be delayed, placed on hold, or canceled.
3. Order Acceptance
Submitting an order through the Zedqo website constitutes an offer to purchase the selected products. An order is not considered fully accepted until Zedqo has processed and accepted the order.
Zedqo reserves the right to review, limit, reject, or cancel an order for reasons including, but not limited to:
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Payment authorization or processing issues.
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Suspected fraudulent or unauthorized activity.
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Incorrect pricing or product information.
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Product availability.
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Errors in product configuration or order information.
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Excessive or unusual order quantities.
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Shipping or delivery limitations.
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Other circumstances that prevent Zedqo from reasonably fulfilling the order.
If an order is canceled after payment has been successfully processed, Zedqo will issue an applicable refund to the original payment method.
4. Pricing
Product prices are displayed on the Zedqo website in U.S. dollars unless otherwise stated.
Prices may change at any time without prior notice. A price change will not affect an order that has already been accepted and processed, except where an order is affected by an obvious pricing or listing error.
Zedqo makes reasonable efforts to ensure that product descriptions, specifications, prices, and other information displayed on the website are accurate. However, errors may occasionally occur.
If an obvious pricing or product information error affects an order, Zedqo reserves the right to contact the customer regarding the error or cancel the affected order and issue an applicable refund.
5. Sales Tax
Applicable sales taxes are calculated and displayed during checkout based on the shipping address and applicable tax requirements.
Customers are responsible for any taxes, duties, customs charges, or other fees that are not collected by Zedqo at checkout and that may apply to an order.
6. Payment Security
Payments submitted through the Zedqo website are processed through authorized third-party payment processing providers.
Zedqo does not intentionally collect or store complete credit or debit card information on its own systems when payment information is processed through these providers.
Payment information is handled in accordance with the applicable payment provider's security practices and policies.
Customers are responsible for ensuring that the payment information they provide is accurate and that they are authorized to use the selected payment method.
7. Payment Verification and Fraud Prevention
To protect our customers and our business, Zedqo may use payment verification and fraud-prevention procedures.
An order may be delayed, placed on hold, or canceled if we reasonably believe that:
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The payment method may be unauthorized.
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The transaction may be fraudulent.
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The billing or shipping information cannot be reasonably verified.
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The order presents an unusual or elevated risk of fraud.
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Additional verification is reasonably necessary to process the order.
Zedqo may request additional information from a customer when reasonably necessary to verify an order.
If an order cannot be verified, Zedqo may cancel the order and issue an applicable refund to the original payment method.
8. Order Changes and Cancellations
Once an order has been submitted, customers should contact Zedqo as soon as possible if they need to request a change or cancellation.
Because some Zedqo products may require order processing, configuration, procurement, or manufacturing before shipment, we cannot guarantee that a cancellation or modification request can be accommodated after an order has been processed.
If a cancellation is approved, any applicable refund will generally be issued to the original payment method.
For additional information regarding order cancellations, returns, and refunds, please refer to our Returns & Refund Policy.
9. Refunds
Refunds are subject to the terms and conditions of Zedqo's Returns & Refund Policy.
When a refund is approved, it will generally be issued to the original payment method used for the purchase.
Zedqo is not responsible for delays caused by a customer's bank, credit card company, payment provider, or other financial institution after a refund has been initiated.
The time required for a refund to appear in the customer's account may vary depending on the payment method and financial institution.
10. Chargebacks and Payment Disputes
If you have a concern regarding a purchase, payment, product, shipment, or refund, we encourage you to contact Zedqo first so that we can attempt to resolve the issue.
If a customer initiates a chargeback or payment dispute, Zedqo may provide relevant transaction and order information to the applicable payment processor, financial institution, or payment network in connection with the dispute.
Such information may include, where applicable:
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Order information.
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Payment and transaction information.
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Shipping information.
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Tracking and delivery information.
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Product information.
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Refund information.
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Communications relating to the order.
Nothing in this section limits any rights or remedies available to customers under applicable law.
11. Third-Party Payment Providers
Certain payment methods available through Zedqo's checkout are provided or processed by third-party payment providers.
Use of a third-party payment method may also be subject to the terms, conditions, and privacy policies of the applicable payment provider.
Zedqo is not responsible for the independent policies, systems, availability, or processing practices of third-party payment providers.
12. Payment Processing Errors
If a payment is processed incorrectly due to a technical, processing, or system error, Zedqo will make reasonable efforts to correct the issue.
If you believe that you have been charged incorrectly, please contact Zedqo promptly with your order information so that we can investigate the transaction.
13. Duplicate or Multiple Charges
If you believe that you have been charged more than once for the same order, please contact Zedqo before initiating a payment dispute whenever possible.
We will review the transaction and, if a duplicate charge is confirmed, take appropriate steps to correct the issue.
14. Currency
Unless otherwise stated, all prices on the Zedqo website are displayed in U.S. dollars (USD).
If your payment method uses a different currency, your bank or payment provider may convert the transaction into your local currency. Any foreign exchange rates, conversion fees, or related charges are determined by your financial institution or payment provider and are not controlled by Zedqo.
15. Payment Policy and Other Policies
This Payment Policy should be read together with Zedqo's other applicable website policies, including:
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Terms of Service.
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Privacy Policy.
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Shipping & Returns Policy.
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Returns & Refund Policy.
In the event of a conflict between this Payment Policy and another Zedqo policy, the applicable terms will be determined in accordance with the relevant policy and applicable law.
16. Changes to This Payment Policy
Zedqo may update or modify this Payment Policy from time to time.
Any changes will become effective when the revised policy is posted on the Zedqo website, unless otherwise required by applicable law.
The "Last Updated" date at the top of this page indicates when the policy was most recently revised.
17. Contact Us
If you have questions about a payment, order, refund, or this Payment Policy, please contact Zedqo through our Contact Us page.
For payment-related inquiries, please include your order number and relevant transaction information when contacting us.
