Last Updated: August 31, 2026

Welcome to Zedqo. These Terms of Service govern your access to and use of the Zedqo website, products, and services.

By accessing or using this website, placing an order, or purchasing products from Zedqo, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use this website or purchase products through it.

​

1. Use of Our Website

You may use this website only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

• Use the website in violation of any applicable law or regulation.

• Attempt to interfere with the security, operation, or functionality of the website.

• Use the website to transmit harmful code, malware, or other malicious content.

• Copy, reproduce, distribute, or commercially exploit website content without prior written permission from Zedqo.

• Misrepresent your identity or provide false information when placing an order or contacting us.

We reserve the right to restrict or terminate access to the website when necessary to protect Zedqo, our customers, or the security and operation of the website.

​

2. Products and Product Information

Zedqo makes reasonable efforts to provide accurate product descriptions, specifications, images, and pricing.

However, product information may occasionally contain errors, inaccuracies, or omissions. We do not guarantee that all product descriptions, specifications, images, pricing, availability information, or other content on the website is complete, accurate, current, or error-free.

Zedqo reserves the right to correct errors, update information, change specifications, modify pricing, or cancel orders affected by an error.

Product images are provided for illustrative purposes. Actual products, finishes, markings, dimensions, or configurations may vary.

​

3. Product Specifications and Compatibility

Customers are responsible for reviewing product specifications and determining whether a product is suitable for their intended application before purchasing.

Industrial and sanitary instrumentation products may require proper selection, installation, operation, and maintenance. Customers are responsible for ensuring compatibility with their equipment, process conditions, operating environment, applicable regulations, and intended use.

If you have questions regarding product compatibility or specifications, please contact Zedqo before placing your order.

​

4. Orders and Acceptance

Submitting an order through the Zedqo website constitutes an offer to purchase the selected products.

An order confirmation does not necessarily constitute acceptance of your order. Zedqo reserves the right to accept, reject, limit, or cancel any order for reasons including, but not limited to:

• Product availability.

• Errors in pricing or product information.

• Suspected fraud or unauthorized transactions.

• Quantity limitations.

• Issues with payment authorization.

• Errors in product configuration.

If an order is canceled after payment has been processed, any applicable refund will be issued to the original payment method.

​

5. Pricing and Availability

All prices are subject to change without notice.

Products are subject to availability, and certain products may be discontinued, temporarily unavailable, made to order, specially configured, or subject to extended lead times.

We reserve the right to modify or discontinue products, services, pricing, promotions, or website content at any time without notice.

Applicable taxes and shipping charges, where applicable, will be presented during the checkout process.

​

6. Shipping and Delivery

Estimated shipping and delivery times are provided as estimates only and are not guaranteed unless otherwise expressly stated.

Some Zedqo products are made to order, specially sourced, or configured before shipment and may require additional processing time.

Most products may require approximately two weeks for processing and delivery unless otherwise stated on the applicable product page. Certain in-stock products may ship sooner.

Zedqo is not responsible for delays caused by shipping carriers, customs authorities, weather, supply chain disruptions, incorrect shipping information provided by the customer, or other circumstances outside of our reasonable control.

Additional information regarding returns and shipping is available in our Shipping & Returns Policy.

​

7. Returns and Refunds

Returns and refunds are subject to Zedqo's Returns & Refund Policy.

Unless otherwise stated, Zedqo accepts eligible returns within 30 days of the original purchase date. Returned products must generally be unused, in their original packaging, and in resalable condition.

Custom, special-order, or specially configured products may not be eligible for return.

Customers are responsible for return shipping costs unless the product was defective, damaged, or incorrect due to an error by Zedqo.

Please review our Returns & Refund Policy for complete details.

​

8. Intellectual Property

All content available on this website, including but not limited to text, product descriptions, graphics, logos, photographs, designs, icons, videos, and other materials, is owned by or licensed to Zedqo and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, display, publish, or create derivative works from website content without prior written permission from Zedqo, except as permitted by applicable law.

Zedqo names, logos, product names, and branding may not be used without our prior written permission.

​

9. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience only. Zedqo does not control, endorse, or assume responsibility for the content, products, services, privacy practices, or availability of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

​

10. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Zedqo makes no warranties or representations regarding the availability, accuracy, completeness, reliability, or uninterrupted operation of the website.

Nothing in these Terms is intended to exclude or limit any warranty or consumer right that cannot legally be excluded or limited under applicable law.

Product-specific warranties, if applicable, may be provided separately with the relevant product or product documentation.

​

11. Limitation of Liability

To the fullest extent permitted by applicable law, Zedqo shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase or use of products obtained through the website.

This includes, where permitted by law, damages relating to loss of profits, business interruption, loss of data, or other commercial losses.

Nothing in these Terms limits liability that cannot be excluded or limited under applicable law.

​

12. Indemnification

You agree to defend, indemnify, and hold harmless Zedqo and its officers, employees, contractors, suppliers, and service providers from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms, misuse of the website, or unlawful use of products purchased from Zedqo.

​

13. Changes to These Terms

Zedqo may update or modify these Terms of Service from time to time.

Changes will become effective when posted on this website unless otherwise stated. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

​

14. Governing Law

These Terms of Service and any dispute arising from or relating to the website or purchases from Zedqo shall be governed by the laws of the State of New York, without regard to conflict of law principles.

​

15. Contact Us

If you have questions regarding these Terms of Service, please contact Zedqo through our Contact Us page.